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A great leader is someone who practices the art of listening

“The marketplace is so much bigger than our community. Sometimes frum entrepreneurs forget about the opportunities in the general market”

If the spending is to improve service, reliability, or anything pertaining to the actual product, then the answer is generally yes

People are super careful with what they say when they know they are being recorded. It’s the same with email

“The way to deal with it is by being proactive and anticipating that stress is a part of the job description”

“Show hakaras hatov and treat them like family, because they do feed your family and financially support you”