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Don’t take it personally, and don’t make it personal. It’s business. Once it gets personal, it makes it much more difficult to turn things around.
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Keep in mind that an outstanding performer may not be the best option for certain positions
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A great leader is someone who practices the art of listening
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“The marketplace is so much bigger than our community. Sometimes frum entrepreneurs forget about the opportunities in the general market”
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If the spending is to improve service, reliability, or anything pertaining to the actual product, then the answer is generally yes
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People are super careful with what they say when they know they are being recorded. It’s the same with email