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Survey Says…  

I’m all for customer feedback, but this is getting ridiculous

I’m busy. She’s busy. You’re busy. We’re all busy.

Yet I find that Hashem gives me just enough time to do the things that must be done. Today I had to unload the dishwashers, wrap up an article, return some shoes to DSW, put up a soup, buy some more detangler, and do three carpools. I mapped it all out and had just enough time for all that, plus my regular tasks.

What I didn’t have time for was to fill out all the surveys that came my way. I had no time to decide, “On a scale of one to ten, with one being a frowny face and ten being grinning-like-a-goofball face, how would I rate the ease of my return at DSW? And how about the time it took to process the return and the friendliness or lack thereof of the sales team?”

Excerpted from Mishpacha Magazine. To view full version, SUBSCRIBE FOR FREE or LOG IN.

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