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“Your uncle passed away nine days ago,” she was told. “The body was sent to the Affordable Burial and Cremation funeral home in Hamilton, Ontario.”

Bracha?!  The woman joined the organization a month ago, and suddenly she’s qualified to lead it?

The moment I’d anticipated for almost nine months would never come.

Zara Newman created a hub to support and provide community to frum women with special needs who've aged out of education programs.

Purely from a professional perspective: Your client left unhappy, and that’s not good for business.